Shipping Policy

Thank you for shopping with us! Below you will find all the details regarding our shipping process.

📍 Shipping Destinations

We currently ship within the United States.
At this time, we do not ship internationally.

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information as soon as it becomes available.

Estimated delivery time:

Please note that delivery times may vary depending on:

Once your order is shipped, you will receive a tracking number via email.

You can track your order at any time using our Track Your Order page.

While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as:

We appreciate your patience and understanding.

Please make sure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

If your order has not arrived within 20 business days, please contact our support team and we will assist you promptly.

If you have any questions about shipping, feel free to contact us:

📧 Email: sac@itscozzy.com
🕒 Support hours: Monday–Friday, 9am–6pm (EST)